Privacy Policy

Your privacy is our priority, and we take every measure to protect it. Please read on to learn more about how we respect your privacy and secure your data when you interact with us.

Privacy Policy

Your privacy is our priority, and we take every measure to protect it. Please read on to learn more about how we respect your privacy and secure your data when you interact with us.

Privacy Policy

Your privacy is our priority, and we take every measure to protect it. Please read on to learn more about how we respect your privacy and secure your data when you interact with us.

Eurus Labs Privacy Policy


Effective Date: 26 Nov 2025

Eurus Studio (“Eurus,” “Eurus Labs“, “we,” “our,” or “us”) is an end-to-end OS for creative and media production. To provide our platform and AI-powered tools, we collect, process, and store certain information about you and the content you create. This Privacy Policy explains what we collect, how we use it, who we share it with, and what rights you have.


By using Eurus Studio, you agree to the practices described below.

1. Information We Collect


A. Personal Information



We collect personal information you provide directly or through third-party authentication:


  • Full name

  • Email address

  • Google OAuth / Firebase Authentication info

  • Firebase UID and backend user ID

  • Profile image (from Google, if granted)

  • Authentication tokens stored locally (access and refresh tokens)




B. Payment Information



  • Payments are processed exclusively through Stripe.

  • Eurus does not store or process credit/debit card numbers.




C. User-Generated Content



Eurus is a creative workspace. We store the content you create or upload, including:


  • Projects, workflows, node canvas configurations

  • Scripts, dialogues, shot lists, documents

  • Media files: images, video, audio

  • Character profiles, metadata, descriptions

  • Voice samples, voice configuration, TTS/STT assets

  • Timeline data, editing settings, and project structure

  • Google Drive files (if integrated via OAuth)




D. Technical & Usage Data



We automatically collect:


  • IP address

  • Browser details, device type

  • Login timestamps and project modification timestamps

  • Collaboration presence (cursor position, active users, live presence)

  • Model execution logs, metadata of AI runs

  • Subscription details, credit usage, transaction history

  • Crash logs, performance events

  • Local storage data (tokens, cached user info)




E. Location Data



  • General location (derived from IP) for security, analytics, and fraud prevention.




2. How We Use Your Information



We use your information to:



A. Operate Eurus Studio



  • Authenticate your account

  • Load, render, store, and sync your projects

  • Provide real-time collaboration

  • Deliver AI-powered tools (image/video/audio generation, analysis, etc.)

  • Process payments and manage subscriptions

  • Maintain platform security




B. AI Processing



To run your requests, your content may be sent to third-party AI providers:


  • OpenAI

  • Azure OpenAI

  • FAL.ai

  • Runway ML

  • ElevenLabs

  • Google Gemini

  • Anthropic

  • Stability AI, Black Forest Labs, Luma AI, Pika, and others as features are added



This includes prompts, scripts, images, audio, video, metadata, and configuration details.


Where required by their policies, these providers may process or store content according to their own terms.



C. Communication



  • Account notifications

  • Project collaboration invites

  • System alerts

  • Marketing emails (only with consent)




D. Analytics & Improvements



  • Monitor usage trends

  • Improve stability/performance

  • Build better creative tools

  • Prevent abuse and maintain security



3. Data Sharing



We may share information with:



A. Service Providers



  • Stripe (payments)

  • Firestore / Google Cloud (project data, metadata)

  • Azure Blob Storage (media storage)

  • AI model providers listed above

  • Azure Communication Services (emails)

  • Unsplash (stock image lookups)




B. Project Collaborators



When you share a project:


  • their email is stored in the project’s access list

  • they can view your presence data (cursor, active users)

  • they can access all shared content




C. Legal Authorities



Only when required by law or to protect rights, safety, or integrity of the service.



4. Data Storage & Retention




Where Data Lives



  • Firestore (Google Cloud): project data, metadata, collaboration

  • Azure Blob Storage: media uploads & AI-generated assets

  • PostgreSQL/Cosmos DB: accounts, subscriptions, credit history

  • LocalStorage (browser): authentication tokens




Retention



  • Data is retained for as long as your account is active.

  • Deleted items may persist in server backups briefly.

  • AI-generated assets are stored until you delete them.

  • Access tokens for integrations (e.g., Google Drive) remain until revoked.





5. Cookies & Local Storage



Eurus uses:


  • LocalStorage (tokens, session state)

  • Cookies (if analytics or marketing tools are enabled)

  • OAuth session cookies (Google)



You may disable cookies; however, platform functionality may be affected.




6. Your Rights



Depending on your jurisdiction, you may have:


  • Right to access your personal data

  • Right to correct inaccuracies

  • Right to delete your account and associated data

  • Right to export your data (coming soon)

  • Right to withdraw consent (e.g., marketing)

  • Right to opt-out of certain processing (where legally required)



To request deletion or access, contact us at [Insert Contact Email].




7. Children’s Privacy



Eurus Studio is not intended for individuals under 13.

We do not knowingly collect data from children.




8. International Data Transfers



Your information may be stored or processed in:


  • India

  • United States

  • Europe

  • Other regions depending on cloud providers and AI models in use



We take steps to comply with applicable global privacy laws (GDPR, CCPA where required).




9. Security



We use industry-standard security measures:


  • Firebase Authentication

  • Token-based access control

  • Encrypted data in transit (HTTPS)

  • Firestore security rules

  • Azure Blob Storage access controls

  • Least-privilege internal access

  • Regular audits



No system is fully secure, but we actively work to protect your data.




10. Data Breach Notification



If a data breach occurs affecting your personal information, we will:


  • Notify you within the timelines required by applicable law

  • Provide information about the breach and recommended actions





11. Public Projects



If you mark a project or asset as public:


  • Anyone with the link can view it

  • Metadata and media may be indexed internally

  • You may revoke public access at any time





12. Integrations & Third-Party Links



If you connect Google Drive or other third-party storage:


  • Access tokens are stored securely

  • Files you choose to import/export are processed only for your use

  • Third-party privacy policies apply



External links on our website are not governed by this policy.




13. Changes to This Policy



We may update this policy periodically.

When updated, we will:


  • Post the revised version on our website

  • Update the “Effective Date”

  • Notify users if material changes affect rights or processing